Privacy Policy
Last updated: January 2025
1. Introduction
ProGroup Signs ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website progroupsigns.com.au or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal information (name, email address, phone number, business address)
- Enquiry details and project specifications you provide through contact forms
- Technical data (IP address, browser type, pages visited) via analytics tools
- Communication records (emails, phone call notes)
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes
- Deliver our signage services
- Send service-related communications
- Improve our website and services
- Comply with legal obligations
4. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services, subject to confidentiality agreements.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@progroupsigns.com.au.
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
ProGroup Signs
Level 18, 324 Queen Street, Brisbane QLD 4000
Email: info@progroupsigns.com.au
Phone: 1300 013 982